Recent Searches

No recent searches

    Popular Articles


      Articles
      View all

        Topics
        View all

          Tickets
          View all
            no results

            Sorry! nothing found for

            • support home
            1. The Gym Group
            2. support centre
            3. Managing My Membership

            Managing My Membership

            Change gyms, freeze your payments and more

            Cancel Membership

            • How do I cancel my monthly membership?
            • I haven't used the gym, how can I get a refund?
            • I cancelled my membership by accident, what do I do?
            • Can I cancel or freeze my fixed-term membership?
            • Can I restart my old membership?

            Changing My Membership

            • How do I change my membership type?
            • Can I change from a monthly membership to a fixed-term saver membership?
            • How do I change my personal details?
            • How do I change my home gym?
            • Will my fixed-term saver membership end automatically?

            My PIN

            • Can I change my PIN?
            • Can I share my PIN?

            Freezing

            • What does freezing a membership mean?
            • How do I freeze my membership?
            • As an ultimate monthly member, can I freeze for free?
            • As an ultimate monthly member, can I freeze after the free freeze ends?

            Membership Benefits

            • What are my Ultimate benefits?
            • How do I invite my guests?
            • How do I change my additional gyms?
            • Can I add guest passes to my membership?
            • What is Yanga water?
            View all (6)