There are a few possible reasons why your monthly payments may have changed.
Joined with a discount
When a promotion period finishes, your payments automatically return to the current headline rate for your selected home gym. Your welcome email will contain information about your membership.
Price increase notification
We periodically review our membership prices to reflect rising operational costs and continued investment in our gyms and equipment.
If any change is made to your monthly price, you’ll be notified at least 3 weeks in advance by email and can review the update before your next payment is taken.
Recently purchased add-on
When you purchase an add-on, it becomes part of your membership. This means it will be charged monthly alongside your regular membership fee and will continue each month until you cancel it.
You’re always in control — if you no longer need your add-on, you can cancel it at any time in the members area or in the app.
Recently changed membership type
You’ve recently changed your membership type, so your next payment may be higher or lower than usual, depending on the membership you’ve chosen.
Any changes you make will automatically update your monthly payments going forward.
Surcharge fee
Ultimate members can access all our gyms, but your home gym sets your membership price. If your visits to additional gym(s) start to exceed your home gym usage, a surcharge could be applied.
We’ll email you about your usage beforehand so you can choose to change your home gym if needed.
When making a change to your membership, please do so 4 working days before your next collection date to avoid being charged your regular monthly fee.