1. The Gym Group
  2. Support centre
  3. Membership payments
  4. Understanding my payments

What is a surcharge fee?

A surcharge is an additional fee that may apply to Ultimate members who regularly use other gyms more often than their selected home gym within a given month. 


If this happens, a surcharge may be added to your next payment, and you’ll be notified in advance by email before any charge is applied. 

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