If you’re seeing an error message when trying to log in or have recently made a change to your membership, please try again in a few minutes and this should work.
If you've already uninstalled and reinstalled the app but are still stuck, contact us and one of the team will get back to you.
Saver and fixed-term members
We are working on improving your fixed-term member experience in the app. Currently, you may see error screens in the app for functionality that doesn't apply to you as a fixed-term member.
For example, "change membership", fixed term members aren’t able to change their membership in term, so therefore you will see an error screen in the app.