Technical support

My PIN

• I've forgotten my pin, how do I get a reminder?
• My access has stopped, what do I do?
• Can I change my PIN?
• Can I share my PIN?
• Why have I received a warning email?

Getting into the gym

• My QR code scanner isn’t working, what do I do?
• My guest's PIN isn't working, what do I do?
• I recently bought a day pass but my PIN isn’t working?
• I've signed up to a gym that isn't open yet, can I still use my membership?
• I have a GymFlex membership and haven’t received my PIN

Our app

• Why can't I log into my account?
• Why am I seeing an error message in the app?
• My app isn't working, what do I do?
• What can I do in the app?
• Do you have an app?

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